Frequently Asked Questions
Everything you need to know about your Small Pet Select order.
What is your shipping policy?
We offer standard and expedited shipping options. Orders are typically processed within 1-2 business days, and you will receive a tracking number via email once your package has shipped.
How do I return an item?
If you are not satisfied with your purchase, you can return unworn items in their original packaging within 30 days of delivery. Please contact our support team to initiate a return label.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I determine my size?
We provide a detailed size guide on every product page. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.
Are your products sustainably sourced?
Yes, we are committed to ethical fashion. We work closely with manufacturers who prioritize sustainable materials and fair labor practices throughout the production process.
Can I change or cancel my order?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 1 hour of placement by contacting our customer service team immediately.